Position Overview:

The IT Manager is responsible for ensuring the reliable, secure, and efficient operation of all Information Technology systems across the Resort. The role oversees IT infrastructure, hotel systems, data security, and technology support to ensure smooth operations and an optimal experience for both guests and employees. The IT Manager ensures all systems comply with IHG brand standards, information security policies, and technology guidelines while supporting operational efficiency, guest service delivery, and business continuity.

Key Responsibility and Main Duties

A. IT Infrastructure & Systems Management

• Manage and monitor all IT systems to ensure proper installation, configuration, and operation.
• Maintain hotel technology systems including PMS, POS, Accounting Systems, Door Lock Systems, Guest WiFi, Call Accounting, PBX system, PA systems, IPTV system, CCTV system and Network infrastructure.

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