Job Title: Technical IT Operations Manager

Location: North Yorkshire
Salary: £60,000 - £65,000 + benefits
Type: Full-time, Permanent

Overview

We are seeking a hands-on Technical IT Operations Manager to join a global organisation based in North Yorkshire. This is a key leadership role responsible for the day-to-day running of a busy IT department while also shaping and delivering the IT roadmap.

The successful candidate will combine strong hands-on technical expertise (Azure / Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment.

Key Responsibilities

IT Operations & Service Delivery

Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services
Manage IT support, infrastructure, and service delivery across the organisation
Ensure SLAs and KPIs are met, driving continuous improvement in service qua...