Become an IT Network Specialist in Kanata, providing hands-on support for users and meeting rooms. Address hardware, OS, and network challenges to ensure smooth operations.

As an IT Network Specialist at the Kanata office, you will support on-site technical needs by troubleshooting and documenting issues timely. Your responsibilities include laptop provisioning and compliance with various security standards. Collaborate with Legal, IT, and vendors for effective solutions.

Key Responsibilities:
• Provide walk-up assistance and desk-side support
• Triage hardware and software issues promptly
• Manage laptop setups and onboarding processes
• Coordinate with security for complex incident escalation
• Document findings and enhance knowledge base resources

Requirements:
• Strong background in hardware and OS troubleshooting
• Knowledge of compliance like ISO-27001 and NIST
• Skilled in device management an...