Role Summary We are seeking a hands-on IT Engineer to provide onsite technical support and ensure smooth IT operations across the organization. Key Responsibilities Deliver onsite technical support to end users, resolving hardware, software, and connectivity issues promptly Troubleshoot and diagnose IT device and network connectivity problems to restore user productivity Support and maintain desktops, laptops, mobile devices (iPhone, iPad, handheld computers), printers, label printers, copiers, and barcode/QR scanners Install, configure, and deploy new IT equipment and systems to meet organizational needs Support workplace devices including monitors, keyboards, mice, headsets, audio-visual equipment, digital signage, display panels, and public address systems Provide basic support for network connectivity, servers, and IT infrastructure to ensure reliable system access Assist users with system access and connectivity issues to minimize downtime Manage the IT asset lifecycle by tracking...