An expansion IT company that requires the incumbent to support and manage the implementation of various HR initiatives and programs to support the business which include recruitment and retention, staff engagement, learning and development, employee relations/welfare and office administration.
Job Highlights - Industry: IT (SME)
- Location: Kaki Bukit
- Working Days: Mon to Fri
Job Responsibilities - Provide operational and administrative support to enhance operational efficiency
- Provide L2 operational support and troubleshooting for escalated issues
- Identify opportunities for continual improvements and make recommendations accordingly
- Custodian of standard operating procedures (SOPs)
- Support initiatives and assist with designing frameworks to increase efficiency and improve service standards
- Engage with stakeholders to define and implement service standards