A global IT services firm in Lisbon is seeking an experienced IT Operations Manager to oversee end-user support and ensure compliance with security standards. The role involves managing incidents, backups, and technical support while leading a team. A strong background with 12+ years in IT, a Bachelor's degree, and relevant certifications like ITIL V3 or MCSE is required. This is a full-time position at a mid-senior level, offering a collaborative work environment.
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