• Managing incidents and that they are logged and resolved

• Managing projects and producing reports

• Support problem and incident management processes

• Manage and plan data centre and related applications

• Manage and plan for business continuity

• Maintain third-party, internal customer and service level agreements

• Ensure that all service level agreements are adhered to

• Assess security, governance and policies against prescribed frameworks

• Manage ICT assets and infrastructure

• Provide regular management reports

• Manage ICT support team and provide team members with clear performance standards



Education:

Masters NQF 9 or higher

qualification

What will give you an advantage: TOGAF, COBIT, CGEIT, CISA, CISM, CISSP





NB!!! CV FORMAT MUST BE PDF