Job Description:

• As an IT PC Refresh Support Tech you will be responsible for providing technical assistance in the PC hardware refresh deployment project.


• You will build, swap out and deploy refreshed hardware to our end users and ensure the smooth operation of IT systems at your location.


• You may also troubleshoot hardware and software issues, provide the highest quality customer services, and resolve IT issues in a timely manner to support agility within Client's business.


• This role may require after-hours support in the event of any emergency, critical troubleshooting, system maintenance or other issues as requested.

• Installation and support of endpoint software


• Deployment of PC equipment and accessories


• Provide guidance and explain policies and procedures to end-users.



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