Employment Type : Contract (Renewable)

• Provide Level 1 and Level 2 helpdesk support for Hub Management Systems, Message Queues (MQ), and system interfaces
• Perform diagnostic analysis to identify root causes of reported issues and recommend appropriate corrective actions
• Managing and troubleshooting message flows, including SSL/TLS, connectivity and security configurations on MQ servers
• Provide guidance, assistance, coordination, and follow‑up for business users on application, interface, and component issues
• Support the execution of routine administrative, maintenance, and technical tasks as assigned
• Act as a facilitator for system change requests and problem‑resolution discussions involving business users and vendors
• Perform health checks, monitoring, and security patching for MQ servers in CNFDA
• Coordinate with TSG and Corp resources for troubleshooting of MQ se...