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🥝 IT Security & Help Desk Support Specialist

Novalink Solutions LLC | Dauphin, United States | Posted June 04, 2026

Job Description

The PA PUC is seeking an experienced IT Contractor with a minimum of 2 years experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk teams. You will be required to provide general technology support,respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies. The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision. Requirements Skill Required / Desired Amount of Experience Experience in information security related support Required 2 Years Experience in helpdesk related support Required 2 Years Ability to communicate effectively orally and in writing Required Ability to collaborate with peers, between teams, and stakeh...

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