• Excellent entry point into the IT industry

About Our Client

The organisation is a well-established player in the life science industry. As part of a large enterprise, the technology department is pivotal in supporting the organisation's operations. The team is dedicated to ensuring seamless IT services across all levels.

Job Description

• Provide Level 1 IT support via phone, email and ticketing systems
• Troubleshoot hardware, software, password and connectivity issues
• Escalate complex technical issues to senior support teams where required
• Assist with user account administration and system access requests
• Deliver professional and customer-focused technical support to end users

The Successful Applicant

• Fluent Mandarin and English communication skills
• Degree or studies in IT, Computer Science or related discipline, OR prior Le...