Request ID: (phone number removed)

Title: IT Service Desk Support

Location: Boise ID 

Duration: 6 months

Salary: $20/hr-$22/hr Hour on W2 (All inclusive)

100% ONSITE ROLE- LOCAL CANDIDATES PREFERRED

Job description:



PPD/FS L2

• Provide first and second level support. Support L1 technicians, including providing guidance and serving as an escalation point

• Regularly add to knowledge base, by documenting and sharing solutions

• Assist with additional projects outside of regular daily tasks, as directed by host and/or team leads

• Troubleshooting all hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment)

• Advanced issued mobile phone and tablet support, utilizing Intune, Duo, and applying specific configurations of tablets and mobile devices for individual department needs

• 3-5 years or more providing end-use...