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🥝 IT Service Desk Technician (Tier 1/2)

Insight Global | New York, United States | Posted June 19, 2026

Job Description

Job Description
SCHEDULE: 5 days onsite (Monday–Friday), standard business hours
DURATION: 6-Month Contract (option to extend or convert to FTE)

ABOUT THIS ROLE:
This is a leading subscription platform at the center of connected fitness, with more than 180 million community members in over 185 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love, and what device you use.

Insight Global is seeking an IT Service Desk Technician (Tier 1/2) to support the NYC office as the sole in-person IT presence. This role is critical in delivering high-quality, scalable support in a fast-paced, SaaS-driven environment. You’ll be the front line for all IT needs in the NYC office—troubleshooting issues, supporting onboarding/offboarding, configuring laptops (primarily Mac), managing AV for meetings, and improving IT processes. You’ll work closely with a global IT team and have autonomy to drive improvements and...

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