Job Description
Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resources. We do this while creating employment for youths and…
IT Site Coordinator
Key Responsibilities:
Manage and supervise the daily activities of the IT operation in the headquarters assignedCoordinate the activities corresponding to the IT operation at the assigned site.Manage the resolution of tickets that require different attention, and that come from escalations generated by FS analysts on site.Support the activities generated from Onboarding for the implementation of new accounts.Generate reports regarding site status and FS analyst performance ...