The Role: Expert Technical Leadership and Service Optimization

This role involves leading corporate-level technical service delivery and development projects within the IT domain, with a strong focus on storage infrastructure. The individual will act as the Technical Subject Matter Expert, drive efficiency and quality improvements, ensure technical excellence, and develop replicable success models across complex system integration, operations, and maintenance (O&M) scenarios

Responsibilities

• Act as the Technical Lead for complex, corporate-level service delivery and development projects, focusing on technical work for system integration, O&M, and service solution development
• Drive service objectives for baselines, efficiency, cost, and quality, while summarizing best practices and service requirements to mentor and develop junior technical staff
• Serve as the Technical Subject Ma...