IT Support / Business Intelligence Support Analyst

My client is seeking an IT Support / Business Intelligence Support Analyst who thrives in a fast-paced environment and has a passion for understanding systems.

The ideal candidate should be able to work cross-functionally with multiple people and across all departments to identify needs and ensure BI adds practical value to our operations.

Duties & Responsibilities

Purpose and Objectives
To provide assistance, advice, and solutions to computer problems and malfunctions through investigating issues, identifying their root causes, and suggesting solutions and/or procedures to assist users in achieving the business objectives. Functions will include but are not limited to the following:

1. Handle requests for assistance and liaise with users to find the best solution going forward.
2. Troubleshoot software and identify root causes of software issues.
3. Analyze ...