Job Description
IT Support / Desktop Engineer Our client is looking for a dedicated IT Support / Desktop Engineer to provide end-to-end technical support in a highly sensitive and confidential environment. Permanent Role Fully sponsored IT certifications Hybrid Work Arrangement Key Responsibilities Provide Level 1 to Level 3 IT support (helpdesk and on-site) Install, configure, and maintain computer hardware, operating systems, and applications Troubleshoot hardware, software, and network issues Manage incidents, service requests, and escalations within SLA Set up and manage user accounts, access rights, and password resets Support daily IT operations and infrastructure tasks Assist in new system rollouts and project implementations Prepare basic documentation and reports Coordinate with vendors and internal teams when required Conduct basic equipment and electrical safety checks Requirements Minimum Diploma in IT or related field At least 2 years of IT support experience Experience...