This is a practical, hands-on role supporting employees across the business with day-to-day IT needs while helping maintain and improve the company’s IT systems.

You will work closely with the internal IT team to ensure staff have the tools and systems they need to operate effectively, while helping maintain a stable and well-managed technology environment.

The role involves a mix of user support, device management, Microsoft 365 administration, and general IT operations.

Key Responsibilities

End User Support

• Provide first and second line IT support to employees across the business
• Diagnose and resolve hardware, software, and network issues
• Provide support in person, via phone, email, and ticketing systems

Device & Equipment Management

• Install, configure and maintain desktops, laptops, printers and mobile devices
• Manage device setup and provisioning for new employees

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