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🥝 IT Support Engineer
Proactive.IT Appointments | London, United Kingdom | Posted June 03, 2026
Job Description
11642JS
£150 – 200 per day + INSIDE IR35
IT Support Engineer
Onsite role
Job Summary
Key Responsibilities
Provide first and second-line technical support to internal users via phone, email, and in-personDiagnose and resolve hardware, software, and network issues across Windows, macOS, and mobile platformsInstall, configure, and maintain desktops, laptops, printers, and other peripheralsManage user accounts, permissions, and access rights in Active Directory and Microsoft 365Monitor and maintain IT systems, ensuring uptime and performanceDocument support issues and resolutions in the ticketing system (e.g., Jira, ServiceNow)Assist with onboarding/offboarding processes including device setup and account provisioningSupport remote users and troubleshoot VPN, connectivity, and collaboration toolsCollaborate w...