JOB DETAILS

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role 
Hands-on experience with Windows/Mac OS environments

Good understanding of computer systems, mobile devices and other tech products.

Ability to diagnose and troubleshoot basic technical issues related to outlook, Network connectivity, AD domain environment, printers issues

Familiarity with remote desktop applications and help desk software

Must be able to configure troubleshoot basic network devices, Printers, switches, wi-fi routers, Servers, LAN & VPN Connectivity.

Excellent problem-solving and communication skills

Should be a self-learner and able to manage desktop Network level issues on his own.

Excellent problem-solving and communication skills

Ability to provide step-by-step technical help, both written and verbal

Should be able to manage asset ...