Company Introduction Our client is a well-established financial services organisation. They are looking for a
permanent
hands-on
IT Support Engineer (Trading floor)
to join their IT Operations team and provide frontline support to business users, with a strong focus on maintaining a stable and responsive
trading floor setup . This is a great opportunity for someone who enjoys solving technical issues in a high-pressure environment and wants exposure to trading-related support.
Job Responsibilities Provide first-line IT support to internal users and assist with technical issues across desktops, laptops, phones, printers, trading terminals, and related devices Respond to technical requests via phone or ticketing system and ensure timely resolution of issues Troubleshoot basic hardware, software, and network problems, and escalate more complex matters when needed Support day-to-day operations on the trading floor to minimise downtime and ensure users can work smoothly Mo...