IT Support Intern – San Jose, California
Job Description
We are looking for an Intern who reports to the IT Support Manager US, who will actively support employees, and who will identify AI opportunities to leverage AI to automate/optimize support tasks and help implement identified AI improvements.
Responsibilities
• Deploy and support end user PCs, workstations, desk and mobile phones (both software and hardware level) as part of the worldwide IT support team• Provide help to end users on supported applications: Windows Operating systems, MicrosoftOffice Suite, Video Conferencing, VOIP Phones and any other IT related applications, functions and devices.• Troubleshoot Active Directory services such as, Group Policies, DNS, DHCP• Troubleshoot and Support MFP Printers – including end user and network/infrastructure (print servers)• Troubleshoot and resolve network and end user computing issues both software and hardware• Capable of using and managing Systems Ma...