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🥝 IT Support- Level 1 at Flexi-Personnel

Confidential | Kenya, Kenya | Posted June 09, 2026

IT Support- Level 1 at Flexi-Personnel

Job Description

Job Description

Flexi Personnel Ltd is a HR Company that was founded in . It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support….


IT Support- Level 1

Duties and Responsibilities:


Incident Management:

  • Act as the first point of contact for users seeking technical assistance via phone, email, or ticketing systems.

  • Log and categorize incoming incidents and service requests in the ticketing system.

  • Provide regular updates to users on the progress of their issues.

    • PC & Peripheral Troubleshooting:

  • Diagnose and troubleshoot basic hardware issues, including desktops, laptops, monitors, keyboards, mice, speakers, microphones, and printers...

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