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🥝 IT Support & Operations Specialists – Desktop, Console, and Shift Leaders

Scicom | Kuala Lumpur, Malaysia | Posted June 03, 2026

IT Support & Operations Specialists – Desktop, Console, and Shift Leaders

Job Description

Job Description

Job Title:

IT Support & Operations Specialists – Desktop, Console, and Shift Leaders

📍 Location: Bangsar South | 💼 Full-Time | Rotating Shifts & On-Call Required

Overview

We are looking for proactive, technically skilled, and customer-focused professionals to join our IT Support & Operations team. This department plays a critical role in keeping our systems running smoothly and supporting both our end users and production environments.

We are hiring for multiple positions within this domain:

  • Desktop Engineers & Service Desk Analysts (End User Support)
  • Console Support Analysts (Monitoring & First-Level Troubleshooting)
  • Shift Leaders – SMC (Leadership in 24x7 Monitoring Operations)

    • 1. Desktop Support & Service Desk Analysts

    Key Responsibilities:

  • Install, configure, and maintain desktops, lap...

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