Package: Competitive Salary + Benefits

Role ID: SF19815

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting‑edge defence technology to ground‑breaking innovations our mission is to empower and protect lives. Join us as an IT Support Services Agent at our Farnborough site, where you will have the opportunity to work with cutting‑edge technology in partnership with some of the most brilliant minds.

The Role

As an IT Support Services Agent, you will be responsible for providing first‑line technical support for the organisation’s internal users, across both legacy on‑premise and modern Azure/cloud‑based environments. Day‑to‑day, you’ll respond to incidents, service requests, and general IT queries with a focus on high‑quality, customer‑centric service delivery.

Your responsibilities will include:

• Providing first‑line support via phone, email, re...