Enhance your technical skills with ILAC as an IT Support Specialist in Toronto. This role focuses on Tier 1 support and requires expertise in Microsoft 365 and troubleshooting.
ILAC is seeking an IT Support Specialist to provide critical Tier 1 technical support across the organization. With over three years of experience and a university degree in IT or Computer Science, you’ll manage onboarding, offboarding, and device management effectively. This role emphasizes maintaining system compliance, ensuring minimal downtime, and supporting employees in their technical needs.
Key Responsibilities:
• Provide Tier 1 support for hardware and software issues
• Administer Microsoft 365 and AzureAD environments
• Handle onboarding and offboarding processes for users
• Monitor security alerts and conduct routine audits
• Develop training materials and ensure user compliance
Requirements:
• University degree in IT or Computer Science
• Minimum 3 years of experience in...