Job Description
When friends and family have computer problems, you’re the first person they call. You are a self-starter and are driven to see the end results.
You have a natural curiosity to understand how things work, enjoy the troubleshooting process and are not intimidated by the challenge of learning on the fly to resolve problems. If this sounds like you, we’re looking for a customer-focused individual with a broad understanding of technology to join our team!
As the IT Support Specialist, you will be based out of Home Office in Campbell River and will offer support to users who are experiencing challenges with their computers or software.
Support can be provided in person, over the phone, or online. You will address issues ranging from the network systems to individual desktop computers.
The IT Support Specialist is also responsible for maintaining the company's computer services and equipment.
Your contributions to the team include:
+ Troubleshooting to detect a...