Transform IT experiences as an IT Support Specialist with AGA Benefit Solutions in Quebec City. Focus on JIRA management and versatility in providing day-to-day tech support.

In this pivotal role, you will ensure all technology operations run smoothly at the Quebec City office. From installations to troubleshooting, your contributions will enhance employee efficiency. You'll also design and maintain JIRA functionalities tailored to meet internal client needs.

Key Responsibilities:
• Represent IT support and assist onsite staff
• Troubleshoot and maintain software and hardware systems
• Design JIRA workflows and automate processes
• Document technical solutions and procedures
• Engage in proactive IT project management

Requirements:
• Minimum 5 years experience on JIRA platform
• Knowledgeable in VMware and server management
• Familiar with networking protocols and components
• Solid understandi...