Enhance your IT career with PBX Engineering as an IT Support Specialist in Vancouver. Provide Tier1 and Tier2 support across multiple locations for seamless operations.
The role demands collaboration with the Operations Lead and Senior IT Administrator in daily IT support activities. Engage with Vancouver, Victoria, Calgary, and Squamish offices, offering effective troubleshooting and assistance. Install updates, configure systems, and manage user accounts, contributing to a high-quality work environment.
Key Responsibilities:
• Provide in-person and remote IT support for all offices
• Respond to helpdesk ticket requests promptly
• Install and update Windows server firmware and patches
• Maintain Microsoft Office365/Azure environments
• Monitor data backups and perform restore testing
Requirements:
• 3–5 years of IT support experience
• Proficient in Windows Server and 11 systems
• Strong troubleshooting and networking skills
• Knowledge of VMware an...