The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.

Position Responsibilities

• Use remote diagnostic and maintenance tools to resolve issue when appropriate.
• Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals.
• Maintain records of support activities as required by departmental policy.
• Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises and management operations
• Provide technical support to assist with computer problems
• Perform tech-level functions, installation of software, virus patches, upgrades and other daily maintenance procedures.
• Provide basic hands-on system tech support, system maintenance and training, exercises and operations support of all servers. These include Windows servers, ...