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🥝 IT Support Technician L1 & L2 (m/w/d)
Everience Benelux | Rauma, Finland | Posted April 12, 2026
Job Description
Job Description
- Assist the client with first and second level support on workstations, mobility devices
- Infrastructures (installations, replacement, change, relocation, removal)
- Provide support for computer systems in case of hardware and software incidents
- Provide support for mobile devices (iPad, iPhone,) in case of software incidents
- Provide support of inventory units (monitors, local printers, local scanners, and notebook
- docking stations) as well as support for local network printer systems
- Receive materials and spare parts, inventory, prepare for installation, install, and ensure
- Feedback to customers
- Always demonstrate excellent customer service
Qualifications
- Good technical knowledge of workplace environment and end-user services: Windows environment, Office 365, Mobile services, Mail services, Collaboration tools, MS TEAMS, etc. as well as inventory
- Monit...