Responsibilities
Perform the business support analyst role for a strategic project of medium complexity and scale.
Work closely with IT project team and internal stakeholders to ensure timely & successful system delivery.
Document business direction, structure, business processes and requirements.
Interact internally to determine involvement, requirements, analysis and interfaces with the users.
Assist in the collection and consolidation and analyze required information and data.
Participate in the definition, testing, training, implementation, and support of processes and systems.
Identify areas of potential business risk and communicate these to the business.
Validate and report production errors to IT for resolution. Work with IT to ensure timely and successful resolution of production errors.
Writing, modifying and implementing efficient codes.
Compilation of monthly report and minutes of meeting.
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