Johannesburg, South Africa | Posted on 05/26/2026
Location: Onsite – Woodmead, Johannesburg
Job Type: Full-time Role Overview
We are seeking a proactive anddetail-oriented mid-level IT Systems & Support Specialist to join ouronsite team in Woodmead, Johannesburg. In this role, you will be the primarypoint of contact for daily IT support while managing our hardware assets,ensuring device security, and upholding IT compliance standards. The idealcandidate is a customer-focused problem solver who excels at both hands-ontechnical support and backend administration.
Key Responsibilities Serve as the primary point ofcontact for Level 1 IT support, resolving hardware, software, and networkconnectivity issues for onsite staff. Manage the IT helpdesk queue,ensuring tickets are logged, prioritized, and resolved within agreed servicelevel agreements (SLAs). Escalate complex technical issuesto relevant third-par...