Work Setup: Onsite (Clark Pampanga)

Work Schedule: Flexible with mid or night shift schedule

Role Overview

The IT Technology Analyst – Team Lead is a critical frontline leadership role overseeing end-to-end IT service delivery, infrastructure reliability, and team execution. It combines technical expertise and people leadership to ensure stable IT operations, strong customer experience, and compliance with company's standards across network, infrastructure, and service management.

The role supports BAU operations, transitions, continuous improvement, and develops a high-performing, customer-centric IT team.

Qualifications & Experience

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
• 4+ years general IT background but preferably with hands on networking experience
• 2 to 3 years leadership experience....