IT Technician – Level III

London, UK

Contract: 3 Months (Potential Extension)

Full-Time | On-Site

About the Role

We are looking for an experienced IT Technician – Level III to join our team in London. In this role, you will act as a senior escalation point, providing advanced technical support across systems, software, and hardware while mentoring junior technicians and ensuring smooth IT operations.

Key Responsibilities

• Provide Tier III technical support for complex IT issues across hardware, software, and systems
• Act as the primary escalation point for helpdesk tickets and senior leadership issues
• Support and administer platforms such as Microsoft 365, Okta, Sophos, and access control systems
• Install, configure, image, and test hardware and software across corporate environments
• Oversee helpdesk operati...