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Purpose and Objective

The Role

• Handling Incidents, Alerts, and Service Requests
• Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
• Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
• Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
• Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
• Managing daily operations ensuring high availability
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
• Coordination with international teams in integral projects / crisis handling / de-escalation initiatives

Role Requirements

• BE...