If you are an empathic person, a good listener, who has a problem-solving mindset and a team player, we have the right job for you!
Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.
In this role, you will serve as a customer support advisor for Booking, focusing on understanding and meeting the needs of our diverse clientele.
Your primary function will be to act as a mediator and communicator between international travelers and accommodation suppliers globally. You are responsible for ensuring a high level of customer service in all interactions.
This includes:
Clarifying inquiries related to services, payments, and technical specifications.
Providing accurate information.
Following established processes for all customer interactions, conducted via email and phone.
Valid Disability Certificate in accordance with Spanish law.
Language Proficiency: C2 level of Italian ...