Make a real impact every day!
What You’ll Do
Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineersResolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when neededMaintain data privacy and security compliance while collaborating effectively with customers, engineers, and internal teamsPlease note that although this is a remote position, the work must be performed within Hungary!
Requirements
What You Bring
Strong communication skills in English (B2) and Italian (C1)Customer-focused mindset and problem-solving skillsGood organizational skills and attention to detailBenefits
Why Join Us?
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.
Paid trainingCompetitive s...