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🥝 Italian Speaking Customer Support Representative

Kats Recruitment | Athens, Greece | Posted June 20, 2026

Job Description

Sei un madrelingua italiano alla ricerca di una nuova opportunità professionale? Join our team on-site in Athens, Greece and provide professional customer support for a globally recognised consumer goods brand.

Requirements

  • Native or fluent Italian speaker (C1/C2 level); good English proficiency required
  • Interest in consumer goods or FMCG industry
  • Previous customer service experience is an advantage but not required
  • Strong communication and interpersonal skills
  • Ability to work in a structured, target-driven environment
  • Holder of an EU passport or valid work permit for Greece

Responsibilities

  • Handle Italian-speaking customer inquiries via phone, email, and chat
  • Resolve product, order, and account-related queries professionally
  • Escalate technical or complex issues to the appropriate team
  • Maintain accurate records of all interactions in the CRM
  • Contribute to team qual...

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