Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for an Italian Speaking Online Shopping Advisor. If you are passionate about e-commerce and provide exceptional customer service, this role is perfect for you. As an Online Shopping Advisor, you will help Italian-speaking customers navigate their shopping experience, ensuring satisfaction and fostering loyalty.

Responsibilities

• Assist Italian-speaking customers via chat, email, and phone with their online shopping inquiries and needs.
• Provide product information, recommendations, and support throughout the purchasing process.
• Handle inquiries related to order status, returns, and exchanges efficiently and professionally.
• Identify customer needs and provide personalized solutions to enhance their shopping experience.
• Stay updated on product offerings and promotions to provide informed recommendations to customers.
• Document customer interacti...