Location Bangalore

Hours of Work The hours of work for this role is as shown below (all times are UK

time)

Monday to Friday 08.00 - 17.00 or 09.00 - 18.00 for the

completion of full support work

NB UK time is either 4.5 or 5.5 hours behind IST and varies with the use

of daylight-saving time during the summer months.

The DEX (Digital Employee Experience) team managing the NexThink

tool is responsible for monitoring, analysing, and optimizing end-user

digital experiences across the organization. Their key responsibilities

include proactively identifying performance issues in endpoints and

applications, ensuring seamless connectivity and system

responsiveness, and providing actionable insights to IT support teams

for faster incident resolution. They also play a crucial role in

maintaining compliance with digital workplace standards, enhancing