Is this your next challenge as a Database Administrator?

The challenge is to:

Key Responsibilities:

• Perform technical support, troubleshoot, and provide Root Cause Analysis on complex issues effectively and efficiently in line with the SLA required by the business.

• Provide emergency on-site support and coordination, and on-call support as required.

• Resolve and manage complex service requests in adherence with service level agreements.

• Review and Assess environments using tools, logs, and log analysis and respond to alerts by following procedures or escalating them.

• Assess and define operating procedures used for day-to-day support, installation guides, housekeeping procedures, etc.

• Perform complex ad-hoc requests.

• Provide expertise in database software installation and configuration.

• Provide expertise in database administration and monitoring.

•...