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🥝 Junior Associate, Business Development Operations - ShopeeFood

Shopee | kuala lumpur, Malaysia | Posted June 01, 2026

Job Description

Job Description

  • Operational Support: Manage end-to-end BD operational activities that support Key Account Managers (KAMs) and merchants, including brand tagging, outlet onboarding, menu updates, campaign setup, and other related tasks.
  • Data Management: Maintain accuracy and consistency across reports, trackers, and system submissions to ensure reliable information flow and data integrity.
  • Performance Tracking: Update and monitor BD KPI dashboards and performance trackers to support weekly and monthly reporting needs.
  • Issue Resolution: Identify and resolve operational bottlenecks by coordinating with internal teams such as Marketing, Operations, and Finance.
  • Documentation & Compliance: Ensure all documentation, trackers, and submission lists (e.g., onboarding, campaign, FOMS tickets) are accurate, complete, and up to date.
  • Menu Translation: Transcribe the merchant's menu to the ShopeeFood's menu template.
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