Location: Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates

Date Posted:

Country: United Arab Emirates

Job Description

Strategic Responsibilities

• Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Communicates with customers to follow‑up overdues using all available methodologies (Calls, E‑Mails & Visits).
• Reconciles accounts, understands customers disputes, communicates internally with stakeholders to facilitate a successful resolution of customers disputes.
• Updates AR system for all customers portfolio handled with the ac...