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Your Purpose

In line with the development of MSC Cruises business in Brazil, the Junior CRM Analyst will support the execution of CRM strategies focused on customer acquisition, engagement, and retention. The ideal candidate will be a process-oriented professional with high attention to detail, ensuring the seamless deployment of email marketing campaigns. You will act as a key link between local commercial needs and global guidelines provided by our headquarters.

Your Impact

• Campaign Execution: Deploy and monitor email marketing campaigns, ensuring alignment with the global promotional calendar.
• Content Adaptation: Translate and adapt global communication assets into Portuguese, ensuring the brand’s tone of voice and local market relevance.
• Quality Asszurance (QA): Perform rigorous validation of all communications, inc...