Key Responsibilities:

• Support the Duty Manager with the daily running of operations
• Supervise teams during service and ensure high standards are maintained
• Deliver excellent customer service and resolve issues where needed
• Assist with shift coordination, briefings, and team support
• Maintain health & safety, hygiene, and operational standards
• Support stock control and basic operational administration
• Lead by example and contribute to a positive team environment

Qualifications & Skills:

• Previous experience in hospitality, catering, or a supervisory role
• Strong communication and leadership skills
• Ability to work well under pressure in a fast-paced environment
• Good understanding of food hygiene, health & safety standards
• Confident in supporting and motivating a team
• Cus...