Key Responsibilities

• Handle customer inquiries via email, phone, and chat with professionalism and efficiency.
• Support customers with product details, order-related questions, and troubleshooting technical issues.
• Collaborate with internal teams to escalate and resolve complex issues.
• Maintain customer satisfaction through personalized assistance.
• Record and manage customer interactions accurately in the CRM system.

Requirements

• Native or fluent in Italian (C2 level).
• Proficiency in English (minimum B2 level).
• No previous experience required – perfect for entry-level candidates!
• A positive attitude with a willingness to learn and grow.
• Availability to work on-site in Lisbon.

What We Offer

• Competitive salary package.
• Private health insurance and other benefits.

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