Job Description: Junior Reporting Analyst

Position Overview

We are seeking a highly motivated Junior Analyst to provide support for various applications, including WEBI, Power BI, SSAS Cubes, SAS BRM, and other reporting applications. The primary responsibility of this role is to manage user access and resolve issues reported by users, with 95% of support requests received through ServiceNow.

Key Responsibilities

• Provide user access management and resolve user-reported issues across multiple applications (WEBI, Power BI, SSAS Cubes, SAS BRM, etc.).
• Handle support requests primarily through ServiceNow.
• Collaborate with users to understand and troubleshoot issues, ensuring effective communication and resolution.
• Utilize basic accounting knowledge to understand commonly used fields in financial information (Business Units, Accounts, Departments, etc.) and their structure (tree and node concepts).
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