Position Overview
Skydance offers a dynamic, inclusive, and ever‑evolving culture. As a Junior Systems Support Technician, you will support the studio’s technology ecosystem and help push the limits of collaborative art.
Responsibilities
- Manage Windows & Linux OS environments (users, permissions, network, policies, storage, applications…)
- Use Office365, Adobe, and Autodesk products
- Install, support, and maintain servers, computer systems, wireless and local area networks
- Install, configure, layout, and maintain hardware and software equipment
- Document and resolve customer queries, tickets, and requests, and develop departmental administrative tasks
- Resolve most tickets in first contact and otherwise elevate them with criteria
- Configure mobile devices
- Automate processes with scripts (PowerShell, Python, etc.) to improve and maintain the environment
- Test internal developments and i...