Responsibilities

• Responsible for the management of sales team and relationships with assigned clients.
• Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitability targets.
• Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
• Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
• Arrange and participate in internal and external client debrief.
• Act as door-opener to Segment management team.
• Responsible for proposing new product or initiatives for Direct Clients.
• To monitor seamless implementation, including policy enrolment, briefing, helpdesk, policy issuance, setup.
• Involve in projects or initiatives that will further grow the...